Shipping Policy

Thank you for choosing hihawaiianshirts.com. This shipping policy provides key data about the shipping procedure, estimated delivery dates, and related information.

Please get in touch with our customer support team if you need any help or if you have any questions.

We place a high priority on offering our cherished customers a flawless and effective shipping experience. Here is our shipping policy for your convenience and understanding:

Order processing

We promise to process your purchase within 1-3 business days of your order (Monday to Saturday).

Please note that orders placed on weekends or holidays may take longer to process.

Delivery time

Estimated shipping time depends on your location and the shipping method selected.

Items are usually shipped within 7-15 days.

Due to unforeseen situations or events outside of our control, such as natural catastrophes or customs delays, delivery times are only an estimate. We do our best to provide our best estimate based on the information we have, but we cannot promise precise delivery dates.

Shipping method

To accommodate your needs, our selection of available shipping methods and carriers may vary depending on your location and the size of the item(s) purchased.

Shipping fee

We work to keep shipping costs fair and open. Shipping cost for all existing orders: $8.

Shipping Destination

We offer shipping to the United States. Please contact our customer service staff if you live elsewhere and need assistance.

Please note that customs duties and import taxes may apply to international shipments. These charges are the customer’s responsibility and will be determined by the customs authority in your country..

Changes to order information or address

We are aware that it may be necessary to change the order or delivery address. Please contact our customer care team as soon as possible if you need to change your order or delivery address. We will do our best to help you, but we cannot promise that adjustments can be made after the order has been placed.

Shipping Restrictions

Although we strive to provide global shipping, there are certain locations where we are unable to deliver due to legal or logistical restrictions. If your delivery address is within one of these restricted areas, we will notify you promptly and provide alternatives where available.

Undeliverable packages

The customer will be liable for any additional shipping costs incurred for returning or retrieving the package in the event that it is deemed undeliverable due to an incorrect or incomplete delivery address provided by the customer, the package is refused, or other events beyond our control.

Your package is wrong/damaged

We take great care to ensure that your order arrives in perfect condition. If the item you ordered is damaged, we apologize. Please email us at [email protected] within a week with a picture of the damaged item, your order number, and any other information you may have about the order your order to help us resolve this issue for you quickly. We will reply to you as soon as possible with an answer!

Please get in touch with our customer service staff if you need any help or have any questions about our shipping rules. We value your confidence in us and will work hard to meet your deadline for receiving your order at your door.

  • Contact us:

Email: [email protected]

Phone: +1 307-392-7073

Address: 200 grapevine rd apt g003, Vista, CA 92083, USA

Working time: 8am – 5pm (from Monday to Saturday, Sunday off).